Messaging Your Cook

Once a cook accepts your booking, you're able to reach them to coordinate details before your session.

What to discuss with your cook

• Your booking details and timing
• Arrival coordination
• Dietary restrictions and food allergies
• Kitchen access and equipment questions
• Grocery pickup details, if that's how you're handling groceries
• Any delays or changes

Good to know

The exact communication tools available to you depend on your booking and the PlatedUp app.

Only share the personal information needed to coordinate your booking.

For a safety concern during a booking, use Reporting a Safety Concern or Safety During an In-Home Booking rather than relying on messaging alone.

Still need help?

If you're having trouble reaching your cook, contact PlatedUp Support.